Support
The app’s journeys, question by question. If yours isn’t here, write to us — we answer.
How it actually works
The app’s journeys, in the order you meet them. Open what interests you.
P!NG
How do I send a P!NG?
From the home screen. You write what you’re suggesting — “Drinks tonight?” — and send it to your friends. Nothing else to fill in: a P!NG has no time, no place, no guest list. It’s an idea, not a plan.
How do my friends answer?
In one tap: In, Maybe or Can’t. You see the count as it comes. Nobody commits to anything, and not answering is an answer too.
And if it catches on?
You turn the P!NG into a Plan. That’s a deliberate step, never automatic: a P!NG that became a Plan by itself would commit people who only said “in”.
And if it doesn’t?
Nothing happens. A P!NG that goes nowhere doesn’t clutter your home screen and asks nobody to explain themselves.
Plan
How do I create a Plan?
Six steps, always in the same order: what, when, where, the group if you want one, the participants, and create. The order is fixed so you always know where you are.
Is a place required?
No. A Plan can be created without one and filled in later — you often decide where you’re going after deciding that you’re going out.
How do I invite someone?
One link is enough. Opened by someone without POTEs!, it takes them to the right plan after installing. An invitation link expires, and whoever created it can revoke it.
Are groups and participants the same thing?
No. A group is a crew that lasts; participants are the people of THIS plan. You can invite someone to a plan without adding them to the group.
Live
When does Live switch on?
As the Plan’s time approaches, and while it lasts. Outside that, it doesn’t exist.
Who sees where I am?
The plan’s participants, and only if you choose to share. Sharing stops by itself with the plan. POTEs! keeps no history of where you’ve been, and there is no permanent map of your friends.
Wallet
What goes into Wallet?
Shared money, tickets, bookings, documents — and what you keep to yourself. Wallet isn’t a kitty: it’s everything a moment needs.
If I add a ticket to a plan, does it leave my Wallet?
No. A plan’s Wallet is a VIEW onto your objects, not a copy. Removing a ticket from a plan doesn’t remove it from yours.
Who sees what I put there?
It depends on the scope you choose: just you, the plan, or the group. It’s always explicit — nothing inherits from the last plan you opened.
Highlights
Where do a night’s photos go?
Into the Highlight of the plan that produced them, alongside everyone else’s. They don’t get lost in your camera roll, and you have nothing to sort.
Does everyone see my photos?
Only the ones you choose to add leave your phone, and they’re visible only to the plan’s participants.
Groups, account and data
Do I need an account?
No. Without one the app works — but everything stays on the phone where you created it. An account is what lets you find your plans on another device.
I’m not getting notifications
Check that POTEs! is allowed to send them in your phone’s settings. On Android, an app force-closed by the system receives nothing until it’s opened again.
I can’t install the app
POTEs! is in beta: it doesn’t install from the App Store or Google Play like a published app. The Beta page explains the route for each phone.
How do I erase my data?
The “Delete my account” page describes what gets erased and how to ask for it.
Write to us
A bug, a question, an idea: tell us what happened and we’ll get back to you.